General FAQs 18

• What does the prefix 'LB' mean in the UTEX catalog number (ex. LB 572)?
• What does the prefix 'B' mean in the UTEX catalog number (ex. UTEX B 23)?
• What does it mean if there is not a prefix in the UTEX catalog number (ex. UTEX 2714)??
• I cannot find a culture in your Collection, do you know where else I could find the strain?
• What is a toxic strain?

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UTEX Terminology 8

• What does the term "axenic" mean?
• What does the term "xenic" mean?
• What does the term "unialgal" mean?
• What is an Algae Express strain?
• What does it mean when an algal strain is an "artificial diploid" of another strain?

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Ordering 34

• FedEx Regulatory Alert Update: U.S. BIS Export Control Changes for China
• COVID-19 Update | UTEX Curator
• What are UTEX's Ordering Policies?
• What is UTEX's Replacement Request Policy?
• How much does a culture cost?

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Shipping 16

• Sept 27, 2020 | U.S. BIS Export Control Changes for China | FedEx Regulatory Alert
• What are the UTEX Shipping Policies?
• Preparation of Shipment
• How soon can my order be shipped?
• My cultures arrived dead or the wrong item was sent, how do I request a replacement?

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Living Algal Strains 10

• What do I do with my algae when it arrives?
• How long will the living algal strain last?
• Will my algae grow on agar?
• Will my algae grow in liquid media?
• Can I get a health certificate for one of the strains I purchased?

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Algal Culture Media 19

• What are the components of UTEX algal culture media?
• Can I autoclave seawater or seawater media?
• Can I modify the recipe of UTEX algal culture media before making a purchase?
• What does "+NH4" mean?
• Can I use artificial seawater?

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Algae Express Service 4

• What is the Algae Express Service?
• Can I purchase the regular version of one of the Algae Express strains?
• My Algae Express strain(s) arrived in a non-viable condition (dead), what should I do?
• Algae Express Service | Temporary Pause | June 2020

Photobioreactors 5

• What do the different Photobioreactor packages include?
• Can I get another copy of the instructions included with the Photobioreactors?
• Can the photobioreactor's (PBR) glassware and black lid be autoclaved?
• Can I purchase only the 500 mL Photobioreactor?
• Deluxe Photobioreactor Package: Starter Culture | Important Considerations

RGB-LED Lighting Platform 1

• Can I get another copy of the instructions for the RGB-LED Lighting Platform?

ET2020 Handheld Photometer 3

• Should I expect the same data values from one spectrophotometer to another? (ex. ET2020 Handheld Photometer vs. UV-2450 Spectrophotometer)
• What are the specific wavelengths the ET2020 Handheld Photometer can measure?
• Can I get another copy of the instructions included with the ET2020 Handheld Photometer?

Media Kits / Media Add-Ins / Media Kit Upgrades 7

• What is included in the Media Kits?
• What is the difference between the Media Kits and the 1-Liter Algal Culture Media volumes prepared by UTEX?
• Why does the Media Kit weight matter?
• What are Media Add-Ins?
• What are Media Upgrade Kits?

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UTEX Algal Images 4

• Purchasing UTEX Images
• Images for publication purposes
• Purchasing more than one (1) image.
• UTEX Algal Images | Creative Commons License

UTEX Genomic DNA Service 2

• What is the Genomic DNA service offered by UTEX?
• Which UTEX strains can I receive genomic DNA from?

Strain Identification Service 3

• What is the Strain Identification service offered by UTEX?
• Does the culture I want UTEX to identify need to be axenic?
• How much does the Strain Identification service cost?

Proprietary Strain Deposition Service 1

• What is the Proprietary Strain Deposition service offered by UTEX?

Biochemical Analysis Service 1

• What are some of the biochemical services you offer?

Public Strain Accessioning Service 1

• What is the Public Strain Accessioning service offered by UTEX?

Culture Maintenance 14

• Culture Maintenance: Temperature Control
• Culture Maintenance: Illumination
• I do not have access to an autoclave or laminar flow hood. How can I keep everything sterile?
• Culture Maintenance: Transfer Rooms/Dead Air Spaces
• Why is my culture not growing?

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