Refunds or replacements will not be issued on orders that do not clear customs or are delayed clearing customs due to missing permits or non-payment of VAT/...

UTEX ships packages via FedEx or UPS every Monday (excluding holidays). Shipping Packages in the U.S. (choice bewtween UPS or FedEx) UPS: UPS Next Day...

If you have a UTEX Customer Account and are logged in, then the calculator will use your default shipping address to estimate the shipping rates. It is impo...

HS code is short for Harmonized Commodity Description and Coding System. It's a list of numbers used by customs to classify a product and it is used to ...

Delivery time to your country: We do not have a good estimate of delivery time since each country custom clearance is different. It usually takes about 2 ...

This upgraded shipping option ships strains in a ULINE insulated cooler box with a refrigerated cold pack. The increase in price covers the cost of the cool...